Original article by Roy Morgan
Market Research Update – Page: Online : 6-May-19
Autobarn has again topped key rivals Supercheap Auto and Repco in the very competitive Auto store category in the Roy Morgan Satisfaction program to be Australia’s top Auto store in March, with a customer satisfaction rating of 89%. The greatest growth in customer satisfaction was recorded by Repco, with an increase of 3%. Roy Morgan CEO Michele Levine says that Autobarn with a customer satisfaction rating of 89%, currently holds a narrow lead for customer satisfaction ahead of competitors Supercheap Auto (88%) and Repco (87%), with very high ratings for all three Auto stores. The Roy Morgan customer satisfaction program is based on in-depth interviews with over 50,000 Australians each year as part of the Roy Morgan Single Source survey.
AUTOBARN PTY LTD, ROY MORGAN LIMITED, OCPER AUTO PARTS PTY LTD