Original article by Emma Koehn
The Sydney Morning Herald – Page: Online : 23-Jan-20
David Keane of Solve My Claim says some small businesses are likely to find that their insurance policy has limited coverage for some bushfire-related losses. He notes that many business owners do not know exactly what adverse events their policy covers, noting that many policies only cover profits rather than loss of revenue. Meanwhile, Australian Small Business & Family Enterprise Ombudsman Kate Carnell says insurers should be "reasonable" when assessing claims from customers who were not directly affected by the fires.
SOLVE MY CLAIM, AUSTRALIA. OFFICE OF THE AUSTRALIAN SMALL BUSINESS AND FAMILY ENTERPRISE OMBUDSMAN, AUSTRALIAN FINANCIAL COMPLAINTS AUTHORITY