Original article by Ayesha de Kretser
The Australian Financial Review – Page: 12 : 11-Nov-26

Qantas CEO Vanessa Hudson has advised the airline’s employees that it will outsource 850 head office jobs to consultancy firm Accenture via a seven-year agreement. Hudson said the outsourcing deal will modernise and streamline the airline’s IT infrastructure, which includes more than 1,000 legacy applications; she added that the agreement will accelerate the Qantas group’s use of AI. The Australian Services Union has criticised the latest job cuts at Qantas, describing AI as a "smokescreen" for offshoring local jobs. Hudson indicated that the first round of job cuts will occur around the middle of 2027

CORPORATES
QANTAS AIRWAYS LIMITED – ASX QAN, ACCENTURE, AUSTRALIAN SERVICES UNION