H45 Food and Beverage Services

Footy fans for NRL and AFL helped drive strong growth in hospitality sales in September

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Original article by Eli Greenblat
The Australian – Page: Online : 12-Oct-23

The Commonwealth Bank Household Spending Insights Index has found that five of the 12 underlying categories it tracks saw spending declines in September, including recreation and household goods, while annual spending growth came in at 1.8 per cent. The hospitality sector enjoyed strong growth, with fans of the leading football codes the NRL and the AFL spending up big during the month, with an exciting AFL final series and Collingwood’s exciting grand final helping Victoria to record the joint biggest spending growth among all the states.

CORPORATES
COMMONWEALTH BANK OF AUSTRALIA – ASX CBA

HOSPITALITY INDUSTRY – AUSTRALIA,[SPACE]ECONOMIC INDICATORS – AUSTRALIA]

Mogul’s son shut out of Endeavour board meetings

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Original article by Simon Evans,[SPACE]Carrie LaFrenz
The Australian Financial Review – Page: 15 : 12-Oct-23

Endeavour Group director Bruce Mathieson jnr claims a meeting of its board that approved a letter to shareholders rejecting criticisms by his father was illegally convened. His father is pubs billionaire Bruce Mathieson Snr, who owns 15 per cent of the hotel and liquor chain company, and who is threatening legal action against it if he is not able to inspect certain documents concerning Bill Wavish’s nomination as an Endeavour director. For its part, Endeavour stated it was appropriate that a representative of the Bruce Mathieson Group not be part of a meeting that concerned its response to a campaign against it based on "selective and incomplete information"; that campaign is being run and financed by the Mathieson family.

CORPORATES
ENDEAVOUR GROUP LIMITED – ASX EDV

LIQUOR STORES – AUSTRALIA,[SPACE]DIRECTORS OF CORPORATIONS – AUSTRALIA]

Endeavour has backed down on potentially blocking a vote on Bill Wavish running for the board

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Original article by Eli Greenblat
The Australian – Page: Online : 4-Oct-23

Pubs billionaire Bruce Mathieson Senior has stated the position of Peter Hearl as Endeavour Group chairman is "untenable", with Mathieson Snr being the biggest shareholder of the liquor store and pubs owner. His comments come as Endeavour backed down on its stance of refusing to allow Bill Wavish to run for election to its board without having the necessary regulatory clearance. With Endeavour holding its AGM at the end of October, Wavish, who is a former Woolworths supermarket and liquor boss, can now seek election to the board knowing he has the backing of Mathieson snr, who owns 15 per cent of Endeavour

CORPORATES
ENDEAVOUR GROUP LIMITED – ASX EDV,[SPACE]WOOLWORTHS GROUP LIMITED – ASX WOW

LIQUOR STORES – AUSTRALIA,[SPACE]DIRECTORS OF CORPORATIONS – AUSTRALIA – APPOINTMENTS AND RETIREMENTS]

Food suppliers calls for close contact rule to be abolished amid supply chain chaos

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Original article by Jared Lynch
The Australian – Page: Online : 7-Jan-22

Gold Coast-based food distributor Jeff Godden is among the many members of Australia’s food supplies industry calling for close contact rules to be scrapped. He says the rule has meant he has had stand down almost 50 per cent of his drivers, while he estimates his Godden Food Group business has lost hundreds of thousands of dollars in the past fortnight. He is also unhappy that food distributors must rapid antigen test their employees every day, costing them between $500 and $5,000 a week.

CORPORATES
GODDEN FOOD GROUP

Booming online sales deliver for Domino’s

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Original article by Eli Greenblat
The Australian – Page: 17 : 20-Aug-20

Domino’s Pizza Enterprises has reported a 2019-20 net profit of $138.4m, which is 19.4 per cent higher than previously. Group sales rose by 32.7 per cent to $1.9bn, although its Australian and New Zealand arm’s earnings were down 5.8 per cent at $129.4m due to the impact of the coronavirus pandemic. Meanwhile, the company has indicated that its digital platforms now account for 72.1 per cent of group sales. Domino’s has also advised that it provided franchisees with some $14m worth of financial support in 2019-20 due to the pandemic.

CORPORATES
DOMINO’S PIZZA ENTERPRISES LIMITED – ASX DMP

Recipe for disaster: TV chef’s empire crashes

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Original article by John Ferguson, Rachel Baxendale
The Australian – Page: 1 & 6 : 11-Feb-20

KordaMentha has been appointed as the voluntary administrator of 22 businesses in the Made Establishment Group, which was founded by celebrity chef George Calombaris. KordaMentha has issued a statement in which it notes that the business had been impacted by a wage underpayments scandal in 2017, which resulted in Made Establishment being fined $200,000 by the Fair Work Commission. The collapse of Made Establishment will result in hundreds of jobs being lost, with most of its restaurants having already ceased trading.

CORPORATES
MADE ESTABLISHMENT PTY LTD, KORDA MENTHA AND COLLEAGUES PTY LTD, AUSTRALIA. FAIR WORK COMMISSION

Michel’s leads coffee shop customer satisfaction ahead of Donut King and Starbucks

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Original article by Roy Morgan
Market Research Update – Page: Online : 5-Feb-20

Michel’s is the winner of Roy Morgan’s latest Coffee Shop of the Month Award, with a customer satisfaction rating of 87.3%. It is followed by Donut King (86.6%), Starbucks Coffee (84.5%) and The Coffee Club (83.8%). These customer satisfaction ratings have been obtained from the Roy Morgan Single Source survey, which is compiled by in-depth face-to-face interviews with around 50,000 Australians each year in their homes. Roy Morgan CEO Michele Levine says the Customer Satisfaction Awards are about rewarding businesses that are able to not only attain high customer satisfaction ratings, but are able to sustain those ratings for long periods of time, despite any commercial challenges they may face.

CORPORATES
ROY MORGAN LIMITED, MICHEL’S, DONUT KING, STARBUCKS COFFEE COMPANY (AUSTRALIA) PTY LTD, THE COFFEE CLUB PTY LTD

Crust Pizza maintains slim lead over Noodle Box in fast food customer satisfaction

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Original article by Roy Morgan
Market Research Update – Page: Online : 19-Nov-19

Crust Pizza is the winner of Roy Morgan’s Quick Service Restaurant of the Month Award for September 2019, with a customer satisfaction rating of 91%. Crust Pizza finished in fourth position in January, but has since won the past four monthly awards. It was followed by Noodle Box (90.5%), Guzman y Gomez (89.1%), Oporto (88.6%) and Grill’d (88.1%) in September. These satisfaction ratings have been drawn from the Roy Morgan Single Source survey, which is compiled from in-depth face-to-face interviews with around 50,000 Australians each year in their homes. Roy Morgan CEO Michele Levine says that achieving consistently high levels of customer satisfaction requires an ongoing effort from businesses, which must remember that they are only as good as their most recent satisfaction rating.

CORPORATES
ROY MORGAN LIMITED, CRUST GOURMET PIZZA BAR PTY LTD, THE NOODLE BOX PTY LTD, GUZMAN Y GOMEZ PTY LTD, OPORTO PTY LTD, GRILL’D PTY LTD

Michel’s knows what its customers want, serving up record highs in coffee shop satisfaction

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Original article by Roy Morgan
Market Research Update – Page: Online : 12-Nov-19

Michel’s is the winner of Roy Morgan’s Coffee Shop of the Month Award for September 2019, with a customer satisfaction rating of 91%. Over the past two months, Michel’s has recorded its two highest satisfaction ratings, and is now in a strong position to win the annual satisfaction award for the first time since 2014. Michel’s is followed by Donut King (86%), The Coffee Club (85%) and Gloria Jean’s and Muffin Break (both on 83%). These customer satisfaction ratings have been drawn from the Roy Morgan Single Source survey, derived from in-depth face-to-face interviews with over 1,000 Australians each week in their homes.

CORPORATES
ROY MORGAN LIMITED, MICHEL’S, DONUT KING, THE COFFEE CLUB PTY LTD, GLORIA JEAN’S COFFEES PTY LTD, MUFFIN BREAK PTY LTD

Crust Pizza slices up competition for second straight month

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Original article by Roy Morgan
Market Research Update – Page: Online : 20-Aug-19

Crust Pizza has won back-to-back Roy Morgan Quick Service Restaurant of the Month Awards, with a customer satisfaction rating of 93% in July 2019. Crust Pizza was followed by Noodle Box (92%), Grill’d (89%), Oporto (89%) and Guzman y Gomez (88%). Four of the top five outlets recorded strong ratings growth when compared with July 2018, except for Grill’d, which declined slightly. Noodle Box’s satisfaction rating has increased by 13% in the last year, and by 2% in the past three months, whereas ratings leader Crust Pizza has remained stable. These are the latest findings from the Roy Morgan Single Source survey, which is derived from in-depth face-to-face interviews with 1,000 Australians each week and over 50,000 each year.

CORPORATES
ROY MORGAN LIMITED, CRUST GOURMET PIZZA BAR PTY LTD, THE NOODLE BOX PTY LTD, OPORTO PTY LTD, GUZMAN Y GOMEZ PTY LTD