Original article by Roy Morgan
Market Research Update – Page: Online : 19-Nov-19
Crust Pizza is the winner of Roy Morgan’s Quick Service Restaurant of the Month Award for September 2019, with a customer satisfaction rating of 91%. Crust Pizza finished in fourth position in January, but has since won the past four monthly awards. It was followed by Noodle Box (90.5%), Guzman y Gomez (89.1%), Oporto (88.6%) and Grill’d (88.1%) in September. These satisfaction ratings have been drawn from the Roy Morgan Single Source survey, which is compiled from in-depth face-to-face interviews with around 50,000 Australians each year in their homes. Roy Morgan CEO Michele Levine says that achieving consistently high levels of customer satisfaction requires an ongoing effort from businesses, which must remember that they are only as good as their most recent satisfaction rating.
ROY MORGAN LIMITED, CRUST GOURMET PIZZA BAR PTY LTD, THE NOODLE BOX PTY LTD, GUZMAN Y GOMEZ PTY LTD, OPORTO PTY LTD, GRILL’D PTY LTD