M6950 Market Research and Statistical Services

You beauty! Buying cosmetics and skincare online becoming more popular

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 1-Jun-16

A Roy Morgan Single Source survey has found that 370,000 Australians aged 14+ bought cosmetics from an online retailer in an average four weeks in the year to March 2016, compared with 316,000 in the year to March 2015. Meanwhile, the number of Australians who bought skin-care products online rose from 283,000 to 367,000 over the same period, while the number who bought both types of product online rose from 108,000 to 120,000. The survey also shows that Australian consumers favour local online retailers when purchasing both cosmetics and skin-care products online.

CORPORATES
ROY MORGAN RESEARCH LIMITED

Not so full of beans: instant coffee sales down

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 31-May-16

A Roy Morgan Single Source survey has found that the proportion of Australian grocery-buyers aged 14+ who bought instant coffee (not decaf) in an average four-week period slipped from 59.1 per cent to 49.4 per cent between April 2011 and March 2016. Over the same period, the proportion buying fresh coffee in any given four weeks rose from 28.2 per cent to 30.2 per cent. Nescafe remains the most popular brand of instant coffee, with its different varieties being purchased by 49.7 per cent of all instant-coffee buyers in an average four weeks in the year to March 2016, although this compares with 57 per cent in the year to March 2012.

CORPORATES
ROY MORGAN RESEARCH LIMITED, NESCAFE, MOCCONA, INTERNATIONAL ROAST

Holiday in one: the preferred destinations of Aussie golfers

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 26-May-16

A Roy Morgan Single Source survey has found that 1.9 million Australians aged 14+ play golf either regularly or occasionally, and they are more likely to go on holiday than the average Australian. The survey, which was carried out in the year to December 2015, also shows that people who play golf either regularly or occasionally are considerably more likely than the average Australian to name Queensland as the state they would most like to visit on holiday in the next two years: 49.6 per cent compared with the population average of 40.6 per cent. Victoria (49.2 per cent) and New South Wales (47.9 per cent) also rate higher for golfers on their holiday wish-lists than for the average Australian. In fact, the only state which golfers have a below-average interest in visiting is South Australia.

CORPORATES
ROY MORGAN RESEARCH LIMITED

Michele Levine on the Sky Business Channel with Peter Switzer

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 26-May-16

Roy Morgan Research CEO Michele Levine appeared on Peter Switzer’s TV show on the Sky News Business Channel on 25 May 2016. Levine discussed the findings of the latest Roy Morgan Image of Professions Survey, which has been carried out since 1979. Levine also notes that Roy Morgan Business Confidence has fallen by nine per cent in May, to 111.9.

CORPORATES
ROY MORGAN RESEARCH LIMITED, SKY NEWS

Don’t call me nanna: the ‘Advanced Style’ phenomenon

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 25-May-16

A Roy Morgan Single Source survey has found that 65.3 per cent of Australian women aged 65+ agreed that "I try to look stylish" in the year to December 2015, compared with 60 per cent in 2011. In contrast, just 24.8 per cent agree that "It’s important to look fashionable". Meanwhile, the proportion of older women who say that they "live a full and busy life" has risen from 65.5 per cent to 67.7 per cent, while 21.8 per cent "look for new experiences every day" (up from 17.9 per cent in 2011).

CORPORATES
ROY MORGAN RESEARCH LIMITED

Roy Morgan Customer Satisfaction Awards: a different perspective

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 25-May-16

Roy Morgan Research has announced the April 2016 winners of its monthly Customer Satisfaction Awards in Australia. The awards are based on data from the Roy Morgan Single Source survey, which shows that the 20 highest-scoring businesses had customer satisfaction ratings of at least 85 per cent in the year to April 2016, while the top 10 all had ratings of more than 90 per cent. Analysis by industry shows that car manufacturers had the highest average satisfaction rating in the year to April (at 93 per cent), ahead of building societies/credit unions (91 per cent). Full details of all 32 category winners can be seen at CustomerSatisfactionAwards.com.

CORPORATES
ROY MORGAN RESEARCH LIMITED

Consumer satisfaction with big four banks improves in April

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 25-May-16

A Roy Morgan Research Single Source survey has found that the overall satisfaction level of the personal customers of Australia’s four major banks rose to 80.2 per cent in the six months to April 2016, compared with 80 per cent in March. The Commonwealth Bank continued to have the highest customer satisfaction rating of the four major banks, at 81.7 per cent, which is 0.4 per cent lower than previously. Meanwhile, many smaller banks had higher customer satisfaction ratings than the "big four", with Teachers Mutual boasting a satisfaction rating of 92.7 per cent.

CORPORATES
ROY MORGAN RESEARCH LIMITED, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, WESTPAC BANKING CORPORATION – ASX WBC, AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ, NATIONAL AUSTRALIA BANK LIMITED – ASX NAB, TEACHERS MUTUAL BANK LIMITED, HERITAGE BANK LIMITED – ASX HBS, BANK AUSTRALIA, BEYOND BANK AUSTRALIA, ING DIRECT, BENDIGO BANK, ME BANK

TV today: free and paid, linear and on demand

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 24-May-16

A Roy Morgan Single Source survey has found that 95.4 per cent of Australians aged 14+ watched TV in some form in the first four months of 2016. The survey also shows that 90.2 per cent of Australians watched any ‘linear’ free-to-air (FTA) TV during an average week. Meanwhile, 34.8 per cent watched TV ‘On Demand’ in an average four weeks, including the FTA networks’ catch-up services and Subscription Video on Demand (SVOD) services, while 26.7 per cent watched ‘linear’ Foxtel in an average four weeks.

CORPORATES
ROY MORGAN RESEARCH LIMITED, FOXTEL MANAGEMENT PTY LTD

Arthouse buffs see more films overall, including almost as many mainstream movies as other cinema-goers

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 24-May-16

A Roy Morgan Single Source survey has found that of the one million Australians aged 14+ who see arthouse or foreign-language movies at the cinema, 58 per cent saw just one such film in an average three months during the year to December 2015. Meanwhile, 30 per cent saw two or three such films, and the remaining 12 per cent saw four or more. Overall, at an average of two such films each per quarter, it adds up to a total of eight arthouse/foreign films over the year. The survey also shows that arthouse movie audiences also saw an average of 14 films at cinemas in 2015 (3.5 per quarter on average) – which therefore includes six mainstream movies. The 8.4 million cinema-goers who do not see any arthouse or foreign-language movies in a three-month period only averaged nine movies each over the course of the year.

CORPORATES
ROY MORGAN RESEARCH LIMITED

State of the Nation: New Zealand – media, technology and wanting it all ‘on demand’

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 23-May-16

Roy Morgan Research CEO Michele Levine has presented the latest New Zealand State of the Nation in Auckland, with a special Spotlight on Media, Technology and the rise of ‘On Demand’. Amongst other things, the report shows that 76 per cent of New Zealanders now have a smartphone, while 40 per cent of smartphone owners say they ‘can’t live without’ their mobile phone. Meanwhile, 83 per cent of New Zealanders access one or more types of content ‘on demand’, including news websites, streaming video or audio, and the catch-up sites of TV networks. Some 24 per cent of New Zealanders have access to at least one subscription video-on-demand service.

CORPORATES
ROY MORGAN RESEARCH LIMITED, NETFLIX INCORPORATED, LIGHTBOX, NEON, SPARK NEW ZEALAND LIMITED – ASX SPK, SKY NETWORK TELEVISION LIMITED – ASX SKT, YOUTUBE INCORPORATED