Original article by Roy Morgan
Market Research Update – Page: Online : 12-Jan-18
Roy Morgan’s latest Superannuation Satisfaction Report shows that in November 2017, satisfaction with the financial performance of industry superannuation funds (59.2%) was higher than retail funds (57.5%) for the third consecutive month, after having trailed them for the seven months prior. Satisfaction with self-managed superannuation funds remained the overall leader with 71.9%, despite being down by 2.4% points over the last year. Across the fifteen largest super funds (based on number of members), Qsuper had the highest satisfaction with 70.0%, followed by Cbus (67.4%) and Unisuper (66.4%). The best performer among the largest retail funds was Colonial First State in sixth place overall with a satisfaction rating of 61.2%, followed by MLC (55.8%), BT (55.8%), OnePath (54.7%) and AMP (54.2%).
ROY MORGAN LIMITED, QSUPER LIMITED, CONSTRUCTION AND BUILDING UNIONS’ SUPERANNUATION FUND, UNISUPER LIMITED, COLONIAL FIRST STATE GROUP LIMITED, MLC LIMITED, ONEPATH AUSTRALIA LIMITED, AMP LIMITED – ASX AMP