Original article by Roy Morgan
Market Research Update – Page: Online : 23-Apr-18
My Chemist is again the industry leader for Australian pharmacies early in 2018, with a customer satisfaction rating of 90.4% in February. It has won the Roy Morgan pharmacy customer satisfaction award for both January and February. My Chemist also won the Annual Roy Morgan Pharmacy/Chemist Customer Satisfaction Award for the first time in 2017. Close behind My Chemist in February were December 2017 monthly winner Discount Drug Stores with a customer satisfaction rating of 89.8%, rivals Priceline on 89.3% and newly-merged TerryWhite Chemmart on 89.0%.
ROY MORGAN LIMITED, MY CHEMIST PTY LTD, DISCOUNT DRUGSTORES PTY LTD, PRICELINE PHARMACY, TERRYWHITE CHEMMART