Original article by Roy Morgan
Market Research Update – Page: Online : 20-Aug-19

Crust Pizza has won back-to-back Roy Morgan Quick Service Restaurant of the Month Awards, with a customer satisfaction rating of 93% in July 2019. Crust Pizza was followed by Noodle Box (92%), Grill’d (89%), Oporto (89%) and Guzman y Gomez (88%). Four of the top five outlets recorded strong ratings growth when compared with July 2018, except for Grill’d, which declined slightly. Noodle Box’s satisfaction rating has increased by 13% in the last year, and by 2% in the past three months, whereas ratings leader Crust Pizza has remained stable. These are the latest findings from the Roy Morgan Single Source survey, which is derived from in-depth face-to-face interviews with 1,000 Australians each week and over 50,000 each year.

CORPORATES
ROY MORGAN LIMITED, CRUST GOURMET PIZZA BAR PTY LTD, THE NOODLE BOX PTY LTD, OPORTO PTY LTD, GUZMAN Y GOMEZ PTY LTD