LaTrobe University Bold Thinking Series – Is Democracy Broken featuring Roy Morgan CEO Michele Levine, Tony Walker, Mark Textor and others (Video)

Original article by Roy Morgan
Market Research Update – Page: Online : 29-Oct-18

The high turnover of Prime Ministers in Australia suggests a democratic system showing signs of a broader political malaise. Analysing the state of Australian politics means understanding the interplay of "trust" and, even more importantly "distrust" in politics. (Vid 15:40). Levine asserts that "Trust is more important than ever before. When we’re all unnerved and uncertain, trust is absolutely critical. So trust is really the foundation of all human connections. It’s the glue." (Vid: 23:15). Levine on the importance of polls even considering the challenges faced in this day and age: "It’s really really important and we shouldn’t knock these polls completely. Polls are actually the voice of the people" and "Our leaders really need to understand what people, everybody’s fears, are." (Vid: 1:04:30) Roy Morgan Executive Chairman Gary Morgan posed a question about Australian democracy – to Katharine Murphy of the Guardian – "What have you done about correcting the error on what you published in the Guardian the ReachTel poll commissioned by Greenpeace" (on the Wentworth by-election). Murphy responded by expressing concern about "single seat polls" and "the rise of activists groups commissioning polls in order to massage public opinion in various ways and a lot of those activist commissioned polls have push poll questions that elicit certain responses from voters". For the full video of the discussion access the video here:

CORPORATES
ROY MORGAN LIMITED

The big banks facing a full-year profit hit

Original article by James Frost
The Australian Financial Review – Page: 17 : 29-Oct-18

The consensus of analysts is that the ANZ Bank will post a cash profit of $6.2bn for the year to 30 September, down from $6.9bn previously. National Australia Bank’s full-year cash profit is tipped to fall from $6.64bn to $5.47bn, but Westpac’s cash profit is forecast to rise from $8.06bn previously to $8.13bn. Factors such as customer remediation costs and falling net interest margins are expected to weigh on the earnings of the three big banks. The Commonwealth Bank’s cash profit for the year to 30 June fell by 4.7 per cent to $9.4bn.

CORPORATES
AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED – ASX ANZ, NATIONAL AUSTRALIA BANK LIMITED – ASX NAB, WESTPAC BANKING CORPORATION – ASX WBC, COMMONWEALTH BANK OF AUSTRALIA – ASX CBA, UBS HOLDINGS PTY LTD, MORGAN STANLEY AUSTRALIA LIMITED, AUSTRALIA. ATTORNEY-GENERAL’S DEPT. AUSTRALIAN TRANSACTION REPORTS AND ANALYSIS CENTRE

Electricity customer satisfaction continues to slide

Original article by Roy Morgan
Market Research Update – Page: Online : 29-Oct-18

New research from Roy Morgan shows that 60.9% of Australians were "very" or "fairly" satisfied with their electricity provider in the year to September 2018, compared with 61.7% in the year to September 2017. Simply Energy had the highest customer satisfaction rating, with 67% of customers saying they were "very" or "fairly" satisfied, followed by Red Energy (66%) and Alinta (63%). The three biggest providers, Energy Australia, AGL and Origin, had relatively low satisfaction levels of 60%, 60% and 59% respectively. The latest "Customer Satisfaction – Electricity Providers Report" is based on Roy Morgan’s Single Source survey, which includes in-depth personal interviews conducted face-to-face with over 50,000 Australians per annum in their own homes, including over 14,000 interviews with people who rated their satisfaction with their electricity connection.

CORPORATES
ROY MORGAN LIMITED, SIMPLY ENERGY, RED ENERGY PTY LTD, ALINTA ENERGY (AUSTRALIA) PTY LTD, ENERGYAUSTRALIA PTY LTD, AGL ENERGY LIMITED – ASX AGL, ORIGIN ENERGY LIMITED – ASX ORG

Seven West prepares to face its cricket test

Original article by Stephen Brook
The Australian – Page: 24 & 26 : 29-Oct-18

Seven West Media CEO Tim Worner expects the Seven Network’s cricket coverage to boost its ratings in December, which is traditionally a challenging month for the network. He is confident that the $450m broadcasting rights deal will quickly prove its worth. Seven’s cricket coverage was a highlight of the network’s annual "upfronts", which it used to showcase new and returning programs, as well as the launch of 7food network. Seven West’s director of sales Natalie Harvey stresses that the new multichannel will target a different audience to SBS’s Food Network.

CORPORATES
SEVEN WEST MEDIA LIMITED – ASX SWM, SEVEN NETWORK LIMITED, FOXTEL MANAGEMENT PTY LTD, NINE NETWORK AUSTRALIA LIMITED, AUSTRALIAN OPEN TENNIS, SPECIAL BROADCASTING SERVICE (SBS), YAHOO!7 COMMUNICATIONS AUSTRALIA PTY LTD, YAHOO! INCORPORATED, OATH, DISCOVERY COMMUNICATIONS INCORPORATED

Donut King & Michel’s Patisserie top two for satisfying customers

Original article by Roy Morgan
Market Research Update – Page: Online : 29-Oct-18

Donut King has won Roy Morgan’s Coffee/Doughnut Store Customer Satisfaction award for September 2018, with a customer satisfaction rating of 89% (up 3% in the last year). It is followed by stablemate Michel’s Patisserie on 86% (up 6%) and Muffin Break on 84% (down 3%). Meanwhile, new research from Roy Morgan shows that 27.4% of Australians aged 14+ (nearly 5.6 million people) shop at coffee/doughnut stores in an average four weeks. Despite not featuring in the top five stores for customer satisfaction, McCafe is the most visited coffee/doughnut store with nearly 2.3 million visitors in an average four weeks. Other popular coffee/doughnut stores include Coffee Club (visited by over 1.3 million) and Gloria Jean’s (visited by nearly 1.1 million). Analysing the demographic profile of Australia’s leading coffee/doughnut stores shows that women are more likely to visit such stores across the board than men but that there are significant differences between the age profiles of the different stores.

CORPORATES
ROY MORGAN LIMITED, DONUT KING, MICHEL’S PATISSERIE, MUFFIN BREAK PTY LTD, McCAFE, THE COFFEE CLUB PTY LTD, GLORIA JEAN’S COFFEES PTY LTD

Google wins Mobile Phone Handset of the month – two in a row

Original article by Roy Morgan
Market Research Update – Page: Online : 29-Oct-18

Google has won the Roy Morgan Mobile Phone Handset Customer Satisfaction Monthly Award for September 2018, following its win in August. Google phones achieved a customer satisfaction rating of 95%, ahead of Apple iPhone and newcomer Oppo (both on 92%). Close behind the top three mobile handsets for customer satisfaction in September are Motorola and Samsung, both with a customer satisfaction rating of 90% and little changed on a month ago. Roy Morgan CEO Michele Levine says the high customer satisfaction ratings for Google phones and Oppo are providing a renewed level of competition in an industry that has been dominated by Apple and Samsung for nearly a decade.

CORPORATES
ROY MORGAN LIMITED, GOOGLE INCORPORATED, APPLE INCORPORATED, OPPO ELECTRONICS CORPORATION, MOTOROLA INCORPORATED, SAMSUNG ELECTRONICS COMPANY LIMITED

Aussie trades at fresh 32-month lows before recovering post US GDP – AFEX Monday Update – October 29, 2018

The AUD/USD chart resembled a roller coaster on Friday.  Initially the bears were in control, pushing new lows, however the bulls later gained the ascendancy in the US session helping the Aussie dollar recover from its initial losses and close the week relatively unchanged.

Earlier in the day the AUD hit fresh multi-year lows as risk-aversion swamped the markets.  Equities reversed early morning gains and currencies were swept up in the carnage.

The moves caught many off-guard due to the lack of volatility throughout the week.  Up until 2pm AEST on Friday the weekly range was a mere 72-points and tracking a similar weekly trade range to the week prior, which was the lowest weekly range since 2002.

However the weight of equity market turbulence took its toll, alongside a weakening Chinese yuan that touched it’s lowest level since January 2017.  This saw the AUD sell-off quite suddenly, pushing through the weekly lows at 0.7052 and quickly surpassing the monthly lows at 0.7040, taking out traders stop loss positions which exemplified the moves and test towards psychological support at 0.7000.

But after the release of US 3rd quarter GDP on Friday night the US dollar sold off across the board, enabling the Aussie to bounce off the low of 0.7021 and push all the way back above 0.7100 before closing the session at 0.7087.

Whilst the headline release of 3.5% growth versus 3.3% expected was quite strong, delving into the data traders saw that a considerable portion of growth came from increased inventories whilst exports declined, and thus took the position that the number was overstated and at risk of declining at the next read, and sold their USD holdings accordingly.

Looking ahead and the economic calendar is quite a lot busier than last week.  On Monday the US releases core PCE, the Fed’s preferred measure of inflation, followed by consumer confidence data on Tuesday.  This leads into Australian inflation data on Wednesday which is quickly followed by Chinese manufacturing and services data.  Later that night the US will publish quarterly wage price data, followed by Australian retail sales figures on Friday ahead of US employment numbers.

Given how close traders came to testing 0.7000 on Friday, any negativity in domestic data or strength in US data would likely see that figure tested again.  If it does break through 0.7000 the next key level of technical support coincides with the August 2015 low at 0.6907.  Thereafter and the January 2016 low of 0.6827 is the next key figure to watch.  Whilst the trajectory is for a lower AUD, a break back above 0.7160 could help the Aussie recover in the short-term, although I imagine any rallies will be met by sellers who appear in control at this time.  A sustained move towards 0.7300 could change this view, but the likelihood of this happening looks quite remote given current price action and most market participants still favour a lower AUD from here.

James King
Head of FX Dealing, AFEX
www.afex.com

Myer’s executive clearance carries a $2.5m price tag

Original article by Eli Greenblat
The Australian – Page: 21 : 26-Oct-18

Myer CEO John King has told shareholders in its latest annual report that he will spend at least two days a week in its stores. King joined the department store chain in June, since which time he has cut at least 30 staff from its management ranks. Myer’s annual report reveals that its recent culling of senior executives, which included former CEO Richard Umbers and CFO Grant Davenport, has cost it over $2.65 million in termination and other payments.

CORPORATES
MYER HOLDINGS LIMITED – ASX MYR, PREMIER INVESTMENTS LIMITED – ASX PMV

Property giants sell land amid slower market

Original article by Ben Wilmot, Elizabeth Redman
The Australian – Page: 25 : 26-Oct-18

Residential developer Stockland is targeting over 6,000 settlements in 2018-19, but it only achieved 1,030 in the first quarter. Stockland and fellow developer Mirvac are targeting first-home buyers, but both are worried about Labor’s policies on negative gearing and capital gains tax, as well as the tightening of credit. Mirvac is selling a land site at Ingleside in Sydney, while Stockland has put its The Grove Estate project in Melbourne’s west on the market.

CORPORATES
STOCKLAND – ASX SGP, MIRVAC GROUP – ASX MGR, AUSTRALIAN LABOR PARTY, UBS HOLDINGS PTY LTD, BIGGIN AND SCOTT PTY LTD, CLSA AUSTRALIA PTY LTD, CBRE PTY LTD

Industry staff tapped to opt out of new deal

Original article by Sally Whyte
The Canberra Times – Page: 16 : 26-Oct-18

The federal Department of Industry, Innovation & Science may use a clause in the Public Service Act that allows departmental secretaries to make determinations about pay and conditions, so long as there is no loss to the benefits of staff. Civil servants are being asked to vote on whether they want the Department to make such a determination, which would see the terms of their current enterprise agreement maintained, or to enter into a new bargaining process with the Community & Public Sector Union. The CPSU wants staff to vote against the determination proposal.

CORPORATES
AUSTRALIA. DEPT OF INDUSTRY, INNOVATION AND SCIENCE, COMMUNITY AND PUBLIC SECTOR UNION