Author: roymorgansocial

Drop in NXT support gives Nick Xenophon reason to ‘flee’ to SA

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 30-Oct-17

The High Court of Australia sitting as the Court of Disputed Returns has judged that South Australian Senator Nick Xenophon was not improperly elected to Federal Parliament at the 2016 Federal Election. However, Xenophon has signalled that he will be returning to State politics anyway, and an in-depth analysis of recent Roy Morgan poll results can reveal why jumping back to State politics may be the smart move for the NXT Leader. Support for the Nick Xenophon Team has dropped alarmingly since the Federal Election, with nationwide support now at just 0.5%, down from a Federal Election return of 1.9% just over a year ago. In Xenophon’s home State the drop has been even more significant with NXT support in October of only 9.5%, down 11.8% from last year’s South Australian State total of 21.3%. Roy Morgan Research executive chairman Gary Morgan says that if NXT is to survive in Federal Parliament without its charismatic leader who has vowed to contest next year’s South Australian Election as the Leader of his new party SA Best, the outgoing Senator Xenophon must choose his replacement Senator wisely.

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ROY MORGAN RESEARCH LIMITED, NICK XENOPHON TEAM, HIGH COURT OF AUSTRALIA, COURT OF DISPUTED RETURNS

Labor to target Nats’ decisions

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Original article by Phillip Coorey
The Australian Financial Review – Page: 1 & 9 : 30-Oct-17

A study of the Constitution suggests that any ministerial decisions made by the National Party’s Barnaby Joyce and Fiona Nash after 20 October 2016 could be legally challenged after the High Court ruled that they are not eligible to sit in parliament. Labor has made no secret of the fact that it plans to make life difficult for the Federal Government during Joyce’s absence from the House of Representatives. Joyce will have recontest his seat of New England in a by-election on 2 December.

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HIGH COURT OF AUSTRALIA, NATIONAL PARTY OF AUSTRALIA, AUSTRALIAN LABOR PARTY, AUSTRALIA. DEPT OF THE PRIME MINISTER AND CABINET, AUSTRALIAN GREENS, AUSTRALIAN PESTICIDES AND VETERINARY MEDICINES AUTHORITY, ONE NATION PARTY, QUEENSLAND. DEPT OF THE PREMIER AND CABINET, AUSTRALIAN BROADCASTING CORPORATION, AUSTRALIA. JOINT STANDING COMMITTEE ON ELECTORAL MATTERS

One Nation wild card in Qld poll

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Original article by Mark Ludlow
The Australian Financial Review – Page: 1 & 10 : 30-Oct-17

Former Queensland premier Campbell Newman forecasts that One Nation could win up to 10 seats in the 2017 state election. He believes that an alliance with One Nation is the only way that Opposition Leader Tim Nicholls will be able to form government. One Nation’s state leader Steve Dickson is optimistic that the party will hold the balance of power in parliament after the election. Meanwhile, Nicholls says issues such as job creation and the cost of living will be the focus of the Liberal-National Party’s election campaign.

CORPORATES
ONE NATION PARTY, LIBERAL-NATIONAL PARTY OF QUEENSLAND, AUSTRALIAN LABOR PARTY, QUEENSLAND. DEPT OF THE PREMIER AND CABINET, ADANI MINING PTY LTD

Citi predicts end of credit cards

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Original article by Karen Maley
The Australian Financial Review – Page: 1 & 4 : 30-Oct-17

Michael Corbat, the CEO of US bank Citigroup, forecasts that it will not be too long before digital payments and the like replace credit cards. Given that Citigroup is the largest issuer of credit cards in the world, it is important that it is well-positioned to be part of whatever replaces them. Asked whether he supports plans by the Trump administration to scale back some of the laws introduced in the wake of the global financial crisis, Corbat says it is the way the laws are administered that needs to change rather than the laws themselves.

CORPORATES
CITIGROUP INCORPORATED, SALOMON BROTHERS INCORPORATED, TRAVELLERS GROUP INCORPORATED

Size, target returns matter most for funds

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Original article by Sally Patten
The Australian Financial Review – Page: 19 : 30-Oct-17

Frontier Advisors has looked at four factors that are likely to determine a superannuation fund’s performance and compared to them to rates of returns over three years. The factors in question were fund size, fees, targeted return and level of risk taken. It concluded that funds that met the following criteria were most likely to achieve the best returns; they had assets of more than $A10 billion, charged mid-range fees and took mid-range risks, but aimed for higher target returns.

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FRONTIER ADVISORS PTY LTD

Bunnings ‘sizzling’ with high customer satisfaction

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 30-Oct-17

A Roy Morgan Single Source survey has found that Bunnings Warehouse has pipped rival Home Timber & Hardware to be Australia’s leading Hardware Store in September 2017 with a customer satisfaction rating of 89.0%, up 0.1% from a year ago. Home Timber & Hardware has a customer satisfaction rating of 88.6%, virtually unchanged from a year ago, and enough to beat out Mitre 10 in third with a customer satisfaction rating of 86.9%. Rounding out the Hardware Store "Big 4" is True Value Hardware with a customer satisfaction rating of 76.3%, down slightly on a year ago. Roy Morgan Research CEO Michele Levine says Home Timber & Hardware has performed consistently well over the past few years, winning the Annual Roy Morgan Hardware Store Customer Satisfaction Award in four out of the last five years, although the 2017 Annual Award looks set to go down to the wire with Bunnings aiming for its first victory in the category since 2011.

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ROY MORGAN RESEARCH LIMITED, BUNNINGS GROUP LIMITED, HOME TIMBER AND HARDWARE, MITRE 10 LIMITED, TRUE VALUE HARDWARE LIMITED

Muffin Break is tops for Coffee Store satisfaction

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 30-Oct-17

A Roy Morgan Single Source survey has found that Muffin Break is Australia’s best coffee/doughnut store, with a customer satisfaction rating of 87.3% in September 2017, putting the chain ahead of Donut King on a customer satisfaction rating of 86.3%. Although both have performed strongly so far in 2017, their customer satisfaction ratings in September are slightly down on a year ago, whereas the chasing pack have all increased their performance over the last year. In third place is Donut King stablemate Gloria Jean’s with a customer satisfaction rating of 83.0%, just ahead of this year’s big improvers Starbucks Coffee on 81.5% which has improved customer satisfaction by an impressive 9.1% over the past 12 months. Roy Morgan Research CEO Michele Levine says Muffin Break won the Annual Roy Morgan Customer Satisfaction Award for the first time in 2016 and a series of strong performances so far in 2017 have put the coffee shop in the box seat to repeat this success.

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ROY MORGAN RESEARCH LIMITED, MUFFIN BREAK PTY LTD, DONUT KING, GLORIA JEAN’S COFFEES PTY LTD, STARBUCKS COFFEE COMPANY (AUSTRALIA) PTY LTD

Exposing sources a ‘slippery slope’

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Original article by Dana McCauley
The Australian – Page: 26 : 30-Oct-17

The right of journalists to protect confidential sources of information is under scrutiny in the wake of revelations that a police raid on Australian Workers’ Union offices had been leaked to the media. The Nine Network’s chief political editor Chris Uhlmann says he would never reveal his sources, while the Seven Network’s chief political reporter Mark Riley stresses that there can be no exceptions to the Media Entertainment & Arts ­Alliance’s Journalist Code of Ethics.

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NINE NETWORK AUSTRALIA LIMITED, NINE ENTERTAINMENT COMPANY HOLDINGS LIMITED – ASX NEC, SEVEN NETWORK LIMITED, SEVEN WEST MEDIA LIMITED – ASX SWM, AUSTRALIAN WORKERS’ UNION-FEDERATION OF INDUSTRIAL, MANUFACTURING AND ENGINEERING EMPLOYEES, AUSTRALIAN FEDERAL POLICE, MEDIA, ENTERTAINMENT AND ARTS ALLIANCE, AUSTRALIA. DEPT OF EMPLOYMENT, BUZZFEED PTY LTD, SKY NEWS, AUSTRALIAN LABOR PARTY, GETUP LIMITED

JB Hi-Fi leads Ikea & The Good Guys for satisfaction

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Original article by Roy Morgan Research
Market Research Update – Page: Online : 30-Oct-17

A Roy Morgan Single Source survey has found that JB Hi-Fi is Australia’s leading furniture and electrical retailer, with a customer satisfaction rating of 90.1% in September 2017. Its customer satisfaction has fallen 1% from a year ago. Behind JB Hi-Fi in second place is an improving Ikea on 88.9%, up 3.1% on a year ago, followed by JB Hi-Fi stablemate The Good Guys on 88.6%. However, the biggest improver in the category over the past year is 2015 Annual winner Betta Home Living/Betta Electrical, which surged 6.9% to a customer satisfaction rating of 88.2%. Harvey Norman rounds out the top 5 with 86.8% of its customers satisfied. Roy Morgan Research CEO Michele Levine says the strong performance of JB Hi-Fi, and recent purchase The Good Guys, sets the two retailers up for a good showing at the 2017 Annual Roy Morgan Customer Satisfaction Awards, due to be held early in 2018.

CORPORATES
ROY MORGAN RESEARCH LIMITED, JB HI-FI LIMITED – ASX JBH, IKEA TRADING PTY LTD, THE GOOD GUYS, BETTA ELECTRICAL PTY LTD, HARVEY NORMAN HOLDINGS LIMITED – ASX HVN

Watchdog backflips on super disclosure

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Original article by Michael Roddan
The Australian – Page: 22 : 27-Oct-17

The Australian Securities & Investments Commission has delayed the introduction of parts of its new fee disclosure rules for superannuation funds. ASIC has concluded that more work needs to be done on two elements of the rules, namely the treatment of investment platforms, and costs in relation to property investments. ASIC chairman Greg Medcraft said the rules as they had been originally proposed could have led to inconsistent treatment of asset classes, resulting in a less than "level playing field".

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AUSTRALIAN SECURITIES AND INVESTMENTS COMMISSION, INDUSTRY SUPER AUSTRALIA PTY LTD, AMP LIMITED – ASX AMP