Williams top shoe store ahead of The Athlete’s Foot

Original article by Roy Morgan
Market Research Update – Page: Online : 17-Jun-19

A Roy Morgan Single Source survey shows that Williams has Australia’s most satisfied shoe store customers, with a customer satisfaction rating of 88% in April 2019, ahead of The Athlete’s Foot on 86% and Spend Less Shoes on 78%. Overall, some 1.4 million Australians shop at a shoe store in an average four-week period, and 82% are satisfied with their experience. Analysis by gender shows that about 880,000 women and 580,000 men shop at shoe stores in an average four weeks. Meanwhile, analysis by generation reveals that 470,000 Australians in Generation X shop at shoe stores in an average four weeks, nearly a third of all shoe store shoppers, and easily the largest market by generation for Australian shoe stores. Generation X also represents the largest share of customers for Williams, The Athlete’s Foot and Payless Shoes.

CORPORATES
ROY MORGAN LIMITED, WILLIAMS, THE ATHLETE’S FOOT AUSTRALIA PTY LTD, SPENDLESS SHOES PTY LTD

Williams top shoe store ahead of The Athlete’s Foot

Original article by Roy Morgan
Market Research Update – Page: Online : 13-Aug-18

A Roy Morgan Single Source survey shows that Williams has Australia’s most satisfied shoe store customers, with a customer satisfaction rating of 90.4% in June 2018, an increase of 8% from a year ago. The Athlete’s Foot improved its customer satisfaction by 3% from a year ago to 89.6%, while customer satisfaction for third-placed Spend-less Shoes declined by 5% over the last year to 81%. Analysing shows that nearly 1.4 million Australians shop at a shore store in an average four weeks. Over three-fifths of shoppers at Australian shoe stores are women, equating to around 830,000 shoppers, compared to only 540,000 men.

CORPORATES
ROY MORGAN LIMITED, WILLIAMS, THE ATHLETE’S FOOT AUSTRALIA PTY LTD, SPENDLESS SHOES PTY LTD

Spendless Shoes tops The Athlete’s Foot

Original article by Roy Morgan
Market Research Update – Page: Online : 22-Jan-18

A Roy Morgan Single Source survey shows that Spendless Shoes has Australia’s most satisfied shoe store customers, with a customer satisfaction rating of 86.7% in November 2017. This is a significant increase of 3.5% from a year ago. The Athlete’s Foot is close behind with a customer satisfaction rating of 86.4%, up 3.8% on a year ago. Betts/Betts Kids also has a customer satisfaction rating of 86.4%, up 16.9% over the last 12 months. In fact, all five leading shoe stores in Australia increased their customer satisfaction over the last 12 months, including fourth-placed Mathers on 84.7% and previous Annual award winners Williams The Shoemen just behind on 84.4%. Roy Morgan CEO Michele Levine says the closeness of the results in November, with all leading shoe stores scoring customer satisfaction ratings above 80%, shows the intensely competitive nature of the industry as retailers Australia-wide deal with the entry of US retail giant Amazon.

CORPORATES
ROY MORGAN LIMITED, SPENDLESS SHOES PTY LTD, THE ATHLETE’S FOOT AUSTRALIA PTY LTD, BETTS, BETTS KIDS, MATHERS SHOES PTY LTD, WILLIAMS THE SHOEMEN, AMAZON.COM INCORPORATED

The Athlete’s Foot wins for customer satisfaction

Original article by Roy Morgan Research
Market Research Update – Page: Online : 23-Oct-17

A Roy Morgan Single Source survey has found that The Athlete’s Foot had Australia’s most satisfied shoe store customers in August 2017 with a customer satisfaction rating of 87.1%, an increase of 3.9% on a year ago. Close behind are Spend Less Shoes with a customer satisfaction rating of 85.9% and Williams The Shoemen on 83.9% – both of these shoe stores improved their customer satisfaction ratings from a year ago. Roy Morgan Research CEO Michele Levine says achieving high customer satisfaction results is a vital metric for retail businesses looking to maximise customer retention in an increasingly competitive marketplace, and the arrival of giant US retailer Amazon is set to add further pressures for existing retailers.

CORPORATES
ROY MORGAN RESEARCH LIMITED, THE ATHLETE’S FOOT AUSTRALIA PTY LTD, SPENDLESS SHOES PTY LTD, WILLIAMS THE SHOEMEN

Goody two shoes: where Aussie women buy their footwear

Original article by Roy Morgan Research
Market Research Update – Page: Online : 3-Dec-15

A Roy Morgan Single Source has found that 1.9 million Australian women (or 19.2 per cent) bought footwear in an average four-week period during the year to June 2015. This compares with 1.7 million in the previous year. The survey also shows that 10.9 per cent of all women who buy shoes in any given four-week period do so at Kmart, ahead of Big W (9.3 per cent), Target and Rivers (4.8 per cent apiece). Meanwhile, almost 20 per cent of women aged 18-24 buy shoes from Kmart, while Big W is the most popular store for female shoe-buyers aged 25-34, at 13.9 per cent.

CORPORATES
ROY MORGAN RESEARCH LIMITED, KMART AUSTRALIA LIMITED, BIG W DISCOUNT STORES, TARGET AUSTRALIA PTY LTD, RIVERS (AUSTRALIA) PTY LTD, SPENDLESS SHOES PTY LTD, THE ATHLETE’S FOOT AUSTRALIA PTY LTD, MYER HOLDINGS LIMITED – ASX MYR

Shoes of Prey steps away to LA

Original article by Caitlin Fitzsimmons
The Australian Financial Review – Page: 37 : 16-Jun-15

Online retailer Shoes of Prey will pursue growth in markets such as Asia, Europe and the Middle East, according to co-founder Jodie Fox. However, the US is the Australian company’s primary target for expansion, and as a result it will relocate to Los Angeles. Shoes of Prey’s three co-founders and 20 employees will move to the US, while a number of employees will continue work out of the Sydney office.

CORPORATES
SHOES OF PREY PTY LTD, NORDSTROM INCORPORATED, DAVID JONES LIMITED

Shoes of Prey closes $6.5m Series A round with Khosla Ventures

Original article by Caitlin Fitzsimmons
BRW – Page: online : 3-Dec-14

Australian online retailer Shoes of Prey has raised $US5.5 million ($A6.5 million) in new venture capital. Companies and individuals that participated in the funding initiative included Khosla Ventures, Blackbird Ventures, Bonobos CEO Andy Dunn, ThirdLove co-founders David Spector and Heidi Zak, Atlassian co-founder Mike Cannon-Brookes, and Bill Tai from Southern Cross Venture Partners. The new funds will be used to finance expansion in the US and to construct a new factory in China

CORPORATES
SHOES OF PREY PTY LTD, SOUTHERN CROSS VENTURE PARTNERS PTY LTD, ATLASSIAN SOFTWARE SYSTEMS PTY LTD, KHOSLA VENTURES, BLACKBIRD VENTURES PTY LTD, BONOBOS INCORPORATED, THIRDLOVE