M6950 Market Research and Statistical Services

The Way Australians Pay is Changing

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Original article by Roy Morgan
Market Research Update – Page: Online : 12-Jun-18

A Roy Morgan Single Source survey shows that more than 14.5 million Australians aged 14+ (71.7%) used Digital Payment Solutions in the year to March 2018. Some 53% of Australians used BPay in the last 12 months, ahead of PayPal (41%). Meanwhile, 6% of Australians used a Buy-Now-Pay-Later payment solution, such as Afterpay, ZipPay or ZipMoney. In addition, 7.3% of Australians used a banks’ own mobile payment solution in the last 12 months, with CommBank Tap & Pay the most used (4.3%). Other contactless/cardless mobile payment solutions (such as Apple Pay, Android Pay, Google Wallet and Samsung Pay) were used by 6.1% of Australians.

CORPORATES
ROY MORGAN LIMITED

Who’s Shopping? Nearly 9.5 million Australians

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Original article by Roy Morgan
Market Research Update – Page: Online : 12-Jun-18

A Roy Morgan Single Source survey has found that 9.46 million Australians 14+ (46.8%) purchased something online in an average four-week period in the year to March 2018, This represents an increase of 590,000 in just 12 months, and an increase of 2.3 million since 2014. The survey also shows that 4.5 million people buy something from the Entertainment and Leisure category in any given four weeks, followed by Fashion (2.7 million), Food and Beverages (2.4 million) and Reading Material (2.2 million). Meanwhile, analysis using Roy Morgan’s Technology Adoption Segments reveals that 49.1% of online shoppers fall under the umbrella of either Technology Early Adopters or Professional Technology Mainstream, the two most digitally inclined segments of the population.

CORPORATES
ROY MORGAN LIMITED

Who’s making banking decisions for businesses – 675,000 Australians

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Original article by Roy Morgan
Market Research Update – Page: Online : 12-Jun-18

A Roy Morgan Single Source survey shows that 675,000 Australians aged 14+ are involved in making decisions that relate to business banking and other financial services in an average 12-month period. The survey, which was carried out in the year to March 2018, also shows that 68.7% of these decision makers are full-time workers, well above their population proportion of 37.9%, while 64.7% have a diploma or degree (compared with 45.2% of the population). Other over-represented segments among these decision makers are men (56.2%, compared with 49.2% of the population), millennials (38.7%; population 22.3%) and the A/B socio-economic quintile (37.9%; population 20.0%).

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ROY MORGAN LIMITED

Restoran Sederhana & KFC battle to be top Indonesian restaurant

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Original article by Roy Morgan
Market Research Update – Page: Online : 4-Jun-18

A Roy Morgan Single Source survey shows that over 55 million Indonesians aged 14+ (34.3%) eat food from restaurants or fast food outlets in an average six months. Restoran Sederhana is the most visited restaurant, with over 28.4 million Indonesians visiting in an average six months. It is followed by KFC (24 million visitors), McDonald’s (7.7 million) and Pizza Hut (6.5 million). Patronage of fast food restaurants is significantly higher in Indonesia’s biggest city of Jakarta and the surrounding areas of Greater Jakarta, known as Jabodetabek. Over 12 million people living in Jabodetabek, or 59% of the area’s population, visit fast food restaurants in an average six months. Nearly 8.5 million Jabodetabek residents (40.2%) visit KFC in an average six months, while 4.5 million (21.3%) visit Restoran Sederhana.

CORPORATES
ROY MORGAN LIMITED, RESTORAN SEDERHANA, KFC, McDONALD’S FAMILY RESTAURANTS, PIZZA HUT

McDonald’s, KFC & Domino’s Pizza most visited NZ restaurants

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Original article by Roy Morgan
Market Research Update – Page: Online : 1-Jun-18

A Roy Morgan Single Source survey shows that 84.8% of New Zealanders bought or ate take away food in the year to March 2018. The survey also shows that 33.2% of New Zealanders visit or purchase from McDonald’s in an average four weeks, ahead of KFC (17.7%) and Domino’s Pizza (15%). Analysing the leading fast food outlets by generation shows that 80.8% of Generation X and 77.3% of Millennials visit or purchase fast food in an average four weeks. This is substantially more than either Baby Boomers (68.1%), Generation Z (66.1%) or Pre-Boomers (54.1%).

CORPORATES
ROY MORGAN LIMITED, McDONALD’S RESTAURANTS (NEW ZEALAND) LIMITED, KFC, DOMINO’S PIZZA NEW ZEALAND LIMITED, BURGER KING CORPORATION, SUBWAY INCORPORATED

McDonald’s, KFC & Subway most visited Aussie restaurants

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Original article by Roy Morgan
Market Research Update – Page: Online : 30-May-18

A Roy Morgan Single Source survey has found that 84.5% of Australians aged 14+ bought or ate take away food in the year to March 2018. The survey shows that 52.7% of Australians eat food from McDonald’s in an average six months, ahead of KFC (40.8%) and Subway (30.8%). Analysing the leading quick service restaurants by generation shows that McDonald’s and KFC are the two top quick service restaurants for all five generations. Generation Z is the most likely to eat at McDonald’s (67.3%) and KFC (56%), while Pre-Boomers are the least likely of the generations to eat at either. Only 26.5% of Pre-Boomers eat at McDonald’s and only 15.1% eat at KFC.

CORPORATES
ROY MORGAN LIMITED, McDONALD’S AUSTRALIA LIMITED, KFC, SUBWAY SANDWICHES PTY LTD, HUNGRY JACK’S PTY LTD, DOMINO’S PIZZA ENTERPRISES LIMITED – ASX DMP, RED ROOSTER FOODS, GRILL’D PTY LTD, NANDO’S AUSTRALIA PTY LTD, PIZZA HUT AUSTRALIA, THE NOODLE BOX PTY LTD

Metrotechs and Millennials have taken to Uber Eats, Menulog, Deliveroo, Foodora and more

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Original article by Roy Morgan
Market Research Update – Page: Online : 28-May-18

A Roy Morgan Single Source survey shows that 9.8% of Australians aged 14+ now use Uber Eats, Menulog/Eatnow.com.au, Deliveroo or one of the many other meal delivery services in an average three months. The survey, which was carried out in the year to March 2018, also shows that 12.6% of city-dwellers have their meals delivered, compared with 4.5% of those in country areas. Meanwhile, 10.2% of Australian women and 9.4% of men use meal delivery services. Analysis by generation shows that 16.1% of Millennials/Gen Y use a meal delivery service in an average three months, compared to only 4.5% of Baby Boomers and 3.6% of Pre-Boomers. Roy Morgan’s Helix Personas geo-psychographic segmentation tool shows that the Metrotech community is most likely to use meal delivery services; 22.5% of Metrotechs do so, and Uber Eats is used by 16.4% of Metrotechs, ahead of Menulog/Eatnow.com.au (13.4%) and Deliveroo (7.3%).

CORPORATES
ROY MORGAN LIMITED, UBER EATS, MENULOG PTY LTD, EAT NOW SERVICES PTY LTD, DELIVEROO AUSTRALIA PTY LTD, FOODORA AUSTRALIA PTY LTD

Who uses financial advice professionals?

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Original article by Roy Morgan
Market Research Update – Page: Online : 28-May-18

A Roy Morgan Single Source survey has found that 46.5% of Pre-Boomers with superannuation, managed funds and any kind of wealth management product had purchased them from a professional advisor, such as a financial planner or accountant. Only 7.4% of Millennials who have any type of wealth management product obtained it from a financial professional, and were much more reliant on their employer (89.1%). Generation Z shows a similar picture, with only 4.1% purchasing from a professional, compared to 91.7% from their employer. Nearly one in three Baby Boomers (31.7%) with a wealth management product purchased it from a professional, but they still relied much more on their employer (68.4%). Generation X also relied more on their employer when purchasing one of these products (83.8%) than a professional (17.0%).

CORPORATES
ROY MORGAN LIMITED

Millennials plan to travel more than other Australians

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Original article by Roy Morgan
Market Research Update – Page: Online : 28-May-18

The Roy Morgan Holiday Tracking Survey for the year to March 2018 shows that 68.3% of Australians aged 14+ are intending to take a holiday in the next 12 months, down 0.7 ppts from the same period in 2017. Although the majority of Australians intend to have at least one holiday in the coming year, there are some clear generational differences. Some 65% of Millennials are intending to take a short holiday in the next 12 months. This is well above the average Australian at 56.4%. Gen X was the only other generation to be more likely to intend to take a short trip in the next 12 months (61.1%). Meanwhile, Gen X and Baby Boomers lead for intention to take a long trip in the next 12 months (of three nights or more). While Millennials are just over the average for intention, they are not travelling as much as Gen X and Baby Boomers, who make up a large portion of long trip intenders.

CORPORATES
ROY MORGAN LIMITED

It’s official: Most Australians now visit news or newspaper websites

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Original article by Roy Morgan
Market Research Update – Page: Online : 25-May-18

A Roy Morgan Single Source survey shows that nearly 15.7 million Australians aged 14+ (almost 78%) accessed news or newspaper websites in an average four weeks during the year to March 2018. News.com.au is visited by nearly 5.9 million Australians in an average four-week period, ahead of the Sydney Morning Herald (5.3 million visitors) and ABC News (just over five million visitors). Of Australia’s 20 leading news websites, nine are direct extensions of leading Australian newspaper mastheads, led by the SMH, The Daily Telegraph and The Age. A further seven of the leading websites are primarily Internet channels, led by news.com.au and Daily Mail.

CORPORATES
ROY MORGAN LIMITED